The Summit team is here to help you both before and during the Summit.
Please find below some frequently asked questions on
where you can find help during and before the Summit starts.
How to find help?
Join us on Slack
Get in touch via Slack on
We have various channels to support the topics that interest you.
This channel is for workspace-wide communication and announcements. All members are in this channel.
This helpdesk is for participants with general issues regarding the Summit.
Tracks and sessions related channels
We have channels for every track and session. The following legend describes the prefixes of the channels’ names for the tracks and sessions.
w = working sessions
u = user session
p = product session
t = track
Example: the channel name for the working session “Agile Practices for Security Teams” is:
Go to the venue reception desk
Please go to the registration desk.
Send email message
If you would like to email before or during the event, please contact email@example.com.
I need help before the Summit starts
We created dedicated Slack channel
#open-security-channel for pre-summit correspondence on
Please find details how you can join this channel.
I’m interested in specifics about a session. Who can help me?
We created separate Slack channels for every session. (Join us on Slack)
You can find all those channels monitored by our team, on
As a shortcut, you can use clue button displayed on every session page, which will redirect you to the Slack channel for the session respectively.